The navy was our recurring argument. The vendor before shipped batch two a half-shade lighter, called it "within tolerance", and we had two hundred polos staff would not wear together. You cannot argue that away at the front desk.
They did not fix it at the cutting table — they locked the colour at the dye house with a spectrophotometer reading on file. Nine reorders over eighteen months, batch after batch matching the first. And because the colour card and dye formula are archived under the SKU, reorders skip re-sampling: quote to cutting table in about ten days.
Replacement spend is down roughly 15% a year, and we stopped retiring whole batches early for shade drift — a six-figure leak nobody had tracked. Eight hundred staff across thirty-eight branches finally look like one company.